Your questions answered

How do I access the Conference Online?

The OV Conference Online is managed within a safe and secure Conference Space. Those who purchase recordings after the event will be emailed log in details for this, and then will be able to access all of the recordings from the week within the Conference Space.

You can see what recordings are available by viewing the full programme from the week here.

Once logged in to the Conference Space, you will also be able to talk to other delegates in the Discussion forum, as well as access exclusive content and offers in your Virtual Conference Bag.

Why was the 2020 OV Conference held online?

The decision to move last year’s event online was made as a result of the COVID-19 pandemic. The OV Conference is an important event in the calendar for Official Veterinarians, and we recognised that it was vital for us to adapt in order to help you to continue learning and gaining CPD safely. There has been very positive feedback from speakers, sponsors and delegates alike, and we are certain that the OV Conference Online was just as successful, enjoyable and informative as the face-to-face event would have been.

How many CPD hours am I able to claim?

You can claim more than 25 hours of CPD from attendance at the whole OV Conference Online (all presentations and workshops). Delegates who attended just the equine stream can claim a total of 4.5 CPD hours from the 6 presentations on the Friday (2nd October). Those who purchase recordings after the event will be able to claim more than 20 hours of CPD through watching all of the recorded presentations.

Do I have to be an OV to attend the Conference or purchase recordings?

No, tickets and recordings are available for anyone with an interest to purchase.

Will I get the chance to network with colleagues and speakers?

Yes – you can use the Discussion Forum on the Conference Space to network with speakers and other delegates.

How do I buy the recordings?

You can buy recordings online through this website (click here to go to the Recordings page), email us at ov.conference@improveinternational.com, or phone us on 01793 759159.

What will be included if I purchase the recordings?

Those who purchase the full 5 days of recordings will have access to:

  • all recorded sessions
  • information and exclusive offers from our sponsors and partners
  • forums to enable discussions with colleagues

Those who purchase the Equine recordings will have access to:

  • 6 recorded equine sessions
  • information and exclusive offers from our sponsors and partners
  • forums to enable discussions with colleagues

Where will I find the CPD certificates for the presentations I have attended?

You can claim separate Digital CPD Certificates for each day and workshop that you attended, or for each day of recordings that you have watched. You will be able to access these after completing short feedback questionnaires on the Conference platform. Once certificates are made available, you may download or print them as you wish.

You can view all of your certificates on your online profile by clicking on your name in the top right of the Conference platform, then going to ‘My certificates’ under ‘Miscellaneous’.

Is there a discount for group or multiple bookings?

Yes, we have corporate and multiple bookings discounts available. Please contact us for more information.

Can I view recordings of the workshops?

Unfortunately, recordings of the workshops are not available for confidentiality reasons. However, if you are interested in the topics covered at one of the workshops, please feel free to join discussions with other delegates or post your own questions on the Discussion Forum.

Will I get a delegate bag? If so, what will be included?

You will have access to a Virtual Conference Bag in the Conference Space where our sponsors and partners have provided exclusive offers and competitions.

I have bought access to the Equine recordings only but have now decided that I’d like the full 5 days of recordings – can this be arranged?

Please contact us directly to arrange any changes to your purchase.


Full 5 days of recordings – £160 + VAT
Equine only recordings – £100 + VAT